Action Queue
Critical Today Awaiting Reply Unassigned
WeddingIssueOwnerSLASourceStatusAction
Wong-TsangDeposit overdue HKD 8,000FinanceOverdue 1dWhatsAppBlocked
Lim-ChenDessert choice not confirmedCoupleDue today 17:00EmailAt Risk
Li-ChenPre-event briefing attendance confirmAV TeamDue in 5hCall LogDue Soon
Patel-SharmaPhotographer contract signedVendorDonePortalOn Track
Weddings Pipeline
8 active weddings

Inquiry1

Tam-Wong
Contract pending ยท 120 pax

Tasting1

Ho-Yeung
Session today 15:00 ยท chef ready

BEO3

Wong-Tsang
Risk score 84 ยท payment blocker
Lim-Chen
2 missing fields ยท waiting couple

Wedding Week1

Li-Chen
Run-through tomorrow 10:00

Wedding Day2

Chan-Lee
Live readiness 80% ยท on schedule

Post1

Kwok-Wong
Final invoice pending
Smart Timeline (Next 14 days)
Capacity risk: 4 events on 14 Jun
7 Jun
Wong-Tsang - BEO payment resolution required
If unpaid by 18:00, auto-escalate to finance manager.
8 Jun
Li-Chen - Final run-through at 10:00
All teams: kitchen, AV, banquet ops.
14 Jun
Patel-Sharma - Wedding day execution
Vendor staging starts 12:30. Couple arrival 17:15.
Activity Log
Immutable audit trail
14:31 - Elli extracted "change dessert to mango tart" from WhatsApp for Lim-Chen (confidence 92%).
14:22 - Sarah assigned "confirm AV load-in" to AV Team for Li-Chen.
14:10 - Payment reminder sent to Wong-Tsang via WhatsApp and email.
13:48 - BEO field "Dietary matrix" updated by Sarah from phone call notes.